Z-Grade specializes in ART, MOVIES, TOYS, PUBLICATIONS and FASHION, as well
as links to any current auctions we may have going online.
For our MOVIES section, we tend to specialize in obscure new and used VHS and
DVD releases. Many of the Import DVDs require a DVD player that can play other
Region discs and/or PAL DVD discs. If you have any doubts whether or not you
can play these DVDs, please read this LINK.
ORDERS
Ordering Online with Z-Grade is safe and secure!
All orders are processed via a secure server in order to maintain the highest security possible.
Currently, we accept payment by credit cards via PayPal at the Z-Grade web site.
Please check the PayPal web site for more information. We also accept payment in
the following forms: PERSONAL CHECK & MONEY ORDER (payable in U.S. funds).
PLEASE NOTE: Personal checks will delay your order as we must wait for your funds
to clear our bank for approx. 10 days before we ship any merchandise.
To order by check, just print the order form with your shopping cart contents
from the order confirmation page and complete the necessary fields, then mail
the form to the address below:
3239 Atwater Ave
Los Angeles, CA 90039
USA
All orders are shipped within 48 hours unless we inform you otherwise. All orders are shipped exclusively via USPS for both domestic and international packages. We are not responsible
for international packages that are held up in customs. The buyer assumes all risk
in regards to their own country's customs department.
NOTE: CA residents are charged 8.25% sales tax.
SHIPPING RATES
Shipping rates are calculated as a simple flat-rate charge per order:
INTERNATIONAL: $ 16.00
MEXICO & CANADA: $ 10.00
PLEASE NOTE: The simple flat-rate shipping charge applies only per order regardless of the quantity of items. However, we cannot combine orders after checkout, so plan accordingly when finalizing your items for checkout on our web site. We ship exclusively via USPS for both domestic and international packages.
REFUNDS
Every item we sell is carefully inspected before it is shipped and that includes
new and used items. If merchandise is defective or damaged upon receipt please
contact us immediately after your package arrives for a return authorization
claim number. Any item that is still sealed can be returned for a full refund
(minus shipping costs). Any opened item can only be returned if the item is
defective. All returns can be initiated by emailing orders@zgrade.com within
30 days of initial delivery of the item. Please reference the order # and the
item(s) that are to be returned.